What are the Characteristics of Control in Management?

In the dynamic world of business, effective management control is crucial for achieving organizational goals and maintaining a competitive edge.

Control in management refers to the process of monitoring, evaluating, and regulating activities within an organization to ensure they align with predetermined objectives. This essential function empowers managers to maintain order, allocate resources efficiently, and make informed decisions. The characteristics of control in management encompass various key elements, including setting standards and expectations, establishing feedback mechanisms, measuring performance, and taking corrective actions when necessary. In this article, we will delve into the fundamental characteristics of control in management, exploring how they contribute to the success of businesses and the achievement of long-term growth.

Whether you are a budding entrepreneur, a seasoned manager, or simply interested in understanding the intricacies of effective control, this comprehensive guide will provide you with valuable insights and practical tips to enhance your management skills.

💡 Features of a Good Control System:

 Suitable: A good control system should be suitable for the needs and nature of the organisation.

 Simple: A good controlling system should be easy to operate and understand.

 Economical: The cost of setting, implementing, and maintaining a control system should not be more than the benefits gained from it.

 Flexible: A good control system should have the ability to adjust according to the changing business environment and internal conditions. 

Forward Looking: A good control system should move in a forward direction so that the managers can easily determine the deviations before they actually happen in the organisation.

 Objective: The standards of the organisation, its measurement of performance, and corrective actions should be impersonal and objective. 

 Management by exception: A good control system should focus its attention on the significant deviations which are crucial for the organisation, instead of looking for the deviation which does not have much impact on the business. 


Importance of Control in Management

Control in management plays a pivotal role in ensuring the achievement of organizational goals. It provides managers with the necessary tools to ensure that activities within the organization are carried out in a manner that aligns with the overall objectives. By implementing effective control measures, managers can maintain order, minimize deviations, and optimize resource allocation. This helps in enhancing operational efficiency, reducing costs, and maximizing productivity. Without proper control, organizations may face challenges such as lack of direction, ineffective resource utilization, and failure to meet performance targets. Therefore, control in management is essential for maintaining stability, driving growth, and sustaining a competitive advantage in today’s fast-paced business environment.

Characteristics of Control in Management – Definition and Explanation

Real-time Monitoring and Feedback

One of the key characteristics of control in management is the ability to monitor activities in real-time. Real-time monitoring allows managers to stay updated on the progress of various tasks and projects, enabling them to identify any deviations or issues as they arise. This proactive approach to control ensures that managers can take immediate action to rectify problems, make necessary adjustments, and ensure that activities are on track. Additionally, real-time monitoring provides valuable feedback that can be used to evaluate performance, identify areas of improvement, and make informed decisions. By having access to timely information, managers can respond swiftly to changing circumstances and ensure that the organization stays on course towards achieving its goals.

Setting Performance Standards

Setting performance standards is another crucial characteristic of control in management. Performance standards define the expected level of performance or behavior that individuals or teams should meet. These standards act as benchmarks against which actual performance can be measured. By setting clear and specific performance standards, managers provide employees with a framework to guide their actions and efforts. This not only helps in aligning individual and team goals with organizational objectives but also enables managers to evaluate performance objectively. Performance standards can be defined in terms of quality, quantity, timeliness, and other relevant metrics. By setting realistic and challenging standards, managers can motivate employees to strive for excellence and continuously improve their performance.

Corrective Actions and Problem-Solving

Control in management involves taking corrective actions when deviations occur or when performance falls short of the set standards. This characteristic ensures that managers can address issues promptly, prevent them from escalating, and bring activities back on track. Corrective actions may include providing additional resources, reallocating tasks, offering training or coaching, or implementing process improvements. The key is to identify the root causes of the deviations and take appropriate measures to rectify them. Additionally, control in management requires effective problem-solving skills to address complex issues that may arise. By analyzing the underlying causes and applying problem-solving techniques, managers can overcome challenges, optimize processes, and improve overall performance.

Flexibility and Adaptability

Control in management should be flexible and adaptable to accommodate changing circumstances and evolving business environments. As organizations face various internal and external factors that may influence their operations, control measures need to be dynamic and responsive. This characteristic allows managers to adjust control mechanisms to suit different situations, ensuring that they remain effective in achieving desired outcomes. Flexibility and adaptability in control enable organizations to embrace innovation, respond to market trends, and seize new opportunities. By being open to change and continuously evaluating and adjusting control measures, managers can ensure that the organization remains agile, resilient, and capable of navigating through uncertainties.

Integration with Planning and Goal Setting

Effective control in management requires integration with planning and goal-setting processes. Control measures should be aligned with the organization’s strategic objectives, ensuring that they support the overall vision and mission. By integrating control with planning and goal setting, managers can ensure that activities are directed towards the achievement of desired outcomes. This characteristic facilitates coordination between different departments and teams, enabling a cohesive approach towards organizational goals. By linking control to planning, managers can establish a systematic and structured framework that guides decision-making, resource allocation, and performance evaluation.

Measurement and Evaluation

Measurement and evaluation are fundamental characteristics of control in management. These processes involve assessing performance against the set standards and determining the degree of compliance. By measuring performance, managers can gain insights into the effectiveness of control measures and identify areas that require improvement. Evaluation provides managers with valuable information to make informed decisions, allocate resources efficiently, and reward high-performing individuals or teams. Additionally, measurement and evaluation enable managers to identify trends, track progress, and identify potential risks or opportunities. By having access to accurate and reliable data, managers can make data-driven decisions and continuously enhance control mechanisms.

Effective Communication and Coordination

Control in management relies on effective communication and coordination throughout the organization. Clear communication ensures that expectations, standards, and feedback are effectively conveyed to employees. It facilitates understanding, promotes transparency, and fosters a culture of accountability. Effective communication enables managers to provide guidance, clarify expectations, and address any concerns or issues that may arise. Additionally, coordination ensures that control measures are implemented consistently across different departments and teams. It facilitates collaboration, minimizes duplication of efforts, and promotes a unified approach towards achieving organizational goals. By fostering effective communication and coordination, managers can enhance control mechanisms and ensure that activities are aligned with the overall objectives.


Control in management is a critical function that empowers managers to monitor, evaluate, and regulate activities within an organization. The characteristics of control in management, including real-time monitoring and feedback, setting performance standards, taking corrective actions, flexibility and adaptability, integration with planning, measurement and evaluation, and effective communication and coordination, contribute to the success of businesses and the achievement of long-term growth. By understanding these characteristics and implementing effective control measures, managers can enhance operational efficiency, optimize resource allocation, and drive organizational performance. Whether you are a budding entrepreneur, a seasoned manager, or simply interested in understanding the intricacies of effective control, embracing these characteristics will provide you with valuable insights and practical tips to enhance your management skills.