The technology management process refers to the tasks through which an organization can efficiently use available technology. This process contains five sub-processes: technology selection, technology getting, technology assimilation, technology use, and technology development.
This article will introduce you to the technology management process within organizations. Plus, how to get the most return from the technology. Let’s start.
Table of Contents
Types of the technology management process
As already mentioned, the technology management process contains five sub-processes. But, you can group these processes into three main types or categories:
- Technology getting.
- Technology use.
- And, technology development.
For more about these types of technology management, you can refer to this article: What is The Technology Management Definition?
List of the technology management process
The following paragraphs introduce you to the five sub-processes responsible for technology within the organization. Let’s start.
First, you want to identify what type of technology the organization needs. In other words, what is the technology that helps the organization to overcome challenges and help it achieve its goals?
Based on the existing technologies in the market, the most appropriate technology is chosen. Most appropriate technology: It is the technology that helps the organization achieve its goals. Also, the organization can obtain it and master its use efficiently.
The technology department in the organization must agree with qualified and reputable suppliers to bring the required technology. And that is through clear terms and contracts with suppliers who own this technology.
Also, contracts with suppliers should contain the required training courses to understand the technology. As well as periods of guarantee and support during work, etc.
You can learn more about the topic of supplier evaluation through this article: Supplier evaluation from Wikipedia.
Understanding technology is one of the most critical factors that help an organization use technology appropriately. Therefore, the technology use process may fail not because the technology is not suitable for the organization’s work or because the technology is not good, but because the employees do not know how to use it.
Therefore, the administration should take care of nominating suitable personnel for technical training courses. The administration must also supervise these training courses from the start. To make sure employees understand the information within these courses.
So, the administration must include on-the-job training terms in contracts with suppliers because it is essential in employee assimilation and ensuring that they are using the technology correctly.
As a result of the training courses and on-the-job training, the employees became fully aware of using technology and the required results.
In addition, the administration should issue simplified manuals and illustration tools that are posted in the workplace. The illustration tools include the essential steps for using the technology correctly.
Moreover, the administration should motivate the employees to do their work efficiently. For more information on employee motivation and the various administration tasks, refer to this article: What Are The Management Process Goals?
Technology in general needs constant follow-up and development. Therefore, the organization’s administration should monitor the technology and determine which aspects need to be developed or updated.
The process of technology development within the organization should not be an end in itself. However, consideration must always be given to the benefits that this change will bring to the organization.
Development isn’t always complicated. The development may be simple. In other words, development may include any aspect of different technology. For example, how to use technology, software package updates, etc.
Technology management process approach
In order not to be confused, there are two approaches to technology management processes. The first deals with the technology management process in business, and the second, deals with the technology management process in terms of technology product development.
Management technology approach in Business
This approach deals with how to obtain technology and how to use it in business. This is the topic of this article.
The technology department in the organization is responsible for implementing and supervising the technology management process within the organization.
Technology management approach in the technical product industry
Technical products such as software packages, electronic devices, etc. These types of products have a specific product life cycle.
Usually, here the confusion happens. In the tech product industry, you might find some articles talking about the life cycle of a tech product. You might think that the product life cycle is a component of the technology management process in general.
The technology management process deals with the technology used in production within the organization. But, the life cycle of a technical product is the responsibility of the company’s technical operations as a whole.
So, if you find articles that talk about the technology management process in terms of the product’s life cycle, don’t get confused.
Importance of technology management
Organizations are investing heavily in technology. Considering that technology is one of the essential elements in building the competitive advantage of companies. Contrary to expected, these companies may not get a satisfactory return on these investments. The reason is often not in the technology itself but in how they employ or choose the technology.
Therefore, companies focus on the technology management process to get the best return from their investments in this field.
Suppose you do the technology management process efficiently. The organization gets the following advantages:
- The organization ensures that it gets the best technology suitable for it and its goals.
- Ensuring that employees are trained on how to use technology efficiently.
- Ensures the optimum use of technology within the organization.
- The organization also ensures the continuous development of its technology. So that it has the best technology that enables it to get a competitive advantage in the market.
The use of technology has many benefits, the most important of which is gaining a competitive advantage.
The technology management process enables an organization to exploit technology properly. Also, get the best return on investing in technology.
The technology management process refers to the tasks through which an organization can efficiently use available technology. This process includes five sub-processes: technology selection, technology acquisition, technology assimilation, technology use, and technology development.